I have had the worst experience with Fairfax. So have so many others I am finding as I read the reviews and complaints about Fairfax all over the internet. 5 vials ordered, all not meeting their minimum requirements. I spoke with Stephen Pool and he will not refund me the money and I will not use samples from them again. I have spent over 5,000 on their vials not to mention the cost of the drugs and most of all the emotional cost.
I have every intention of pursuing this to the full extent, Fairfax is playing with peoples lives and do not care. The two different donors I order from are still being sold on their website even though they are aware these donors have issues. Unbelievable.
I am doing research on the Internet, with the FDA, and with CBER and am requesting full disclosure on why I am not being refunded as well as why substandard donors are still being used.
During my research I have found so many complaints and issues with Fairfax I see this as something that should/will be given to a Lawyer. This company should be held responsible for both the financial and punitive damages they are inflicting on people.
The extent of Fairfax’s lack of quality and the damage they are doing, both emotional and financial. The two donors for me were 1480 and 2533 and they are both still knowingly being sold on their website.
The amount of complaints I am finding is shocking to say the least. If anyone has more info about what their experieces are please post them and if possible the donor numbers, at least future peple may benefit by avoiding those donors of not Fairfax altogether.
The extent of the damage Fairfax is doing goes far beyond financial, I found the article about donor 1084 at the link below
http://www.donoroffspring.com website
That company has no ethics and let alone not pulling vials based on low motility they are not pulling vials when they have been told that the donor’s sperm is producing off spring with genetic health problems.
If anyone has anything they want to share please post it here
I have checked and there are reports at the better business bureau aganst Fairfax. The are for billing and refund policies.
The company’s size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Number of complaints processed by the BBB
in the last 36 months: 2
in the last 12 months: 1
Complaints Concerned:
Credit or Billing Disputes (1 complaints)
1 Resolved
Refund Practices (1 complaints)
1 Resolved
http://www.dc.bbb.org/…
I am filing a complaint there as well as it seems they were both resolved. If that is what it takes to get a refund then so be it. Not to mention it can be done online.
If anyone out there has had this isuse do the same… there is strength in numbers.
this is the website to file the complaint
http://www.dc.bbb.org/…
It is a little hard to search the company but it is there. Even if you do not want t get refund make a complaint anyway about any bad service they have given you. If we do nothing then more women will be hurt by them.
Filed under: -Sperm Donation News by scarlet1234
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